DEPUTY MANAGER 100% (M/W/D) INDITEX LAUSANNE

Do you want to work in a sector that sets trends and lives and breathes fashion? Are you always thinking about your customers' wishes and want to be part of a dynamic team? Then start your career now at INDITEX, the world's largest fashion retailer! We think innovatively and offer you countless opportunities for personal and professional development! Seize your chance and become part of the INDITEX fashion world! Here, customer satisfaction meets operational excellence, where the team's commitment transforms everyday interactions into memorable experiences, and where every decision contributes to the store's success. In this role, you will lead the customer experience strategy, analyse key performance indicators, identify opportunities and make adjustments to ensure that every touchpoint reflects excellence. You will guide the team, provide training and set an example of service that sets the standard for customer-centric behaviour. By embodying the Energies method, you will inspire others to bring the same attention and energy to every interaction. We are looking for people who thrive on combining vision and action, leaders who can organise teams, develop talent and create an environment where customers and staff flourish. People who can oversee budgets, maintain product and image standards, and improve both space and processes, while placing the customer journey at the heart of every decision. Here, you'll have the opportunity to shape experiences, refine operational flow and improve team capabilities. Each store has its own rhythm, and this is your chance to make your mark through your strategy, leadership and innovative spirit. Support, training and opportunities for growth are available from day one.