SALES ASSISTANT
Detaljer
Mærke · Zara
Placering · COPENHAGUEN, DENMARK
Beskrivelse
Job Title: Sales Assistant
Reports to: General Manager / Department Manager / Operations Manager
Primary Responsibilities
Cash Desk Operations
- Process sales, exchanges, and refunds quickly, accurately, and efficiently using all payment methods.
- Investigate and resolve discrepancies with assistance from the Head Cashier.
- Comply with company security procedures and policies, ensuring relevant documents are understood and signed.
- Provide outstanding customer service at the till by welcoming customers, processing transactions, packing items, and sending them off with a friendly farewell.
- Generate till reports for Managers and colleagues as required.
- Ensure smooth opening and closing cash desk procedures.
Delivery
- Manage the delivery process, including unpacking, sorting, placing, and pricing of goods.
Store Standards
- Maintain the store’s image through organization and cleanliness.
- Ensure effective replenishment, aligning with company standards.
- Organize and maintain stockroom efficiency, layout, and cleanliness.
- Handle and maintain RFID devices (PDAs, iPods) to support inventory management.
- Adhere to routines and support the Commercial team in daily operations.
- Regularly report to line managers and communicate updates, issues, or further action requirements.
- Maintain high housekeeping standards throughout all store areas.
- Ensure shop floor displays are neat, organized, and appealing to customers.
- Be vigilant of employee and customer safety risks, following safe work practices and company procedures to mitigate hazards.
Health & Safety
- Promote a safe and positive work environment and respect among team members.
- Report any risks, hazards, or incidents to management.
- Communicate maintenance issues to the General Manager, ensuring they are addressed promptly.
- Follow Health & Safety standards and report any hazards.
- Comply with the Company Health & Safety Policy, Employee Handbook, and Code of Conduct.
Customer Service & Customer Experience
- Welcome and engage with customers on the shop floor, at fitting rooms, and at the cash desk.
- Actively communicate with customers to provide excellent service and enhance their shopping experience.
- Stay informed on product knowledge through store activities and company-provided tools.
- Ensure that your appearance and uniform meet Zara's professional standards.
Fordele
Vi tror på at udvikle talenter internt og tilbyder rigelige muligheder for intern vækst og forfremmelse. Med INTALENT, vores interne jobportal, er det nemt at søge blandt vores ledige stillinger.
Fra din allerførste dag hos os får du træning, der er tilpasset dit niveau og dine udviklingsønsker. Uanset om du vil lære mere om mode, vores processer eller et nyt sprog, er mulighederne uendelige!
Som en del af vores team får du 25 % medarbejderrabat i alle vores butikker og brands i landet. Det er blot én af måderne, vi viser vores påskønnelse af dit arbejde.
Allerede fra dine første dage hos os vil du modtage en stilfuld uniform, der sikrer, at du altid fremstår skarp og i tråd med vores brand. Træd selvsikkert ud på butiksgulvet og vær klar!
Alle medarbejdere har mulighed for at ansøge om fleksible arbejdsforhold.
Vi tror på, at din fødselsdag er helt speciel. Derfor giver vi dig muligheden for at være fri den dag, for at nyde den fuldt ud!
Næste trin
- 1.Er du klar til at slutte dig til os? Du skal blot anvende nedenstående, angive din ønskede position og dele oplysninger om din relevante oplevelse, tilgængelighed og foretrukne arbejdssted.
- 2.Når vi har fundet en passende mulighed for dig, modtager du en e-mail med et link til vores VideoAsk-platform. Dette vil give dig mulighed for at give yderligere oplysninger om dig selv.
- 3.Hvis din profil matcher en af vores aktuelle ledige stillinger, kontakter vi dig for at arrangere en samtale. Bare tag dit lyseste smil med og vær dig selv. Vi glæder os til at møde dig!
- 4.Er det et match? Vores team kontakter dig igen for at tilbyde dig en stilling i en af vores butikker. Vi kan ikke vente på, at du bliver en del af vores team!
