ZARA HOME DUNDRUM - CUSTOMER CARE ASSISTANTS

Who we are Zara Home is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Lefties. Zara Home brings design-led home collections to life — from textiles and fragrance to tableware, décor and gifting. Our stores are built around detail and inspiration, where product knowledge matters and customers value thoughtful support — from styling ideas to practical guidance and confident recommendations. At Inditex, how we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Sales Assistant at Zara Home, you’ll deliver a thoughtful, high-quality customer experience through strong product knowledge and attention to detail. You’ll support customers with styling ideas, product guidance and practical advice, while also keeping the shopfloor looking beautiful, well-stocked and easy to shop. This role is for you if you… • Enjoy creating a warm, welcoming experience and helping customers with advice and ideas • Like learning about product and can build strong product knowledge (materials, care, use, gifting) • Are reliable, organised and good at managing time and priorities • Stay calm under pressure and adapt quickly as the store gets busy • Have great attention to detail and take pride in high standards • Work well in a team, communicate clearly and bring positive energy • Are resilient, customer-focused and motivated to learn and grow What you’ll do • Support customers with a more hands-on approach: listening, advising and helping them choose the right products • Build and use product knowledge to answer questions confidently (materials, care, function, styling) • Keep the shopfloor organised, well-presented and inspiring, with strong attention to detail • Replenish and maintain stock availability across key areas and seasonal displays • Work across shopfloor, stockroom, deliveries and tills as needed • Follow procedures and routines to keep operations smooth and everyone safe • Act as an ambassador for Inditex sustainability initiatives Availability & flexibility (please read carefully) • Weekend work is part of retail and required, depending on contracted hours • Your availability is agreed before you start and is expected to remain consistent once in role • This role may include early mornings, late finishes and busy trading periods We are committed to creating a recruitment process that is inclusive and accessible to everyone. Reasonable adjustments are available for all candidates that require them.