DEPARTMENT MANAGER (M/W/D) ZARA INNSBRUCK

ZARA is an international fashion brand and part of the Spanish Inditex Group. With over 2,000 stores in more than 90 countries, we are one of the most successful fashion companies worldwide. More than 160,000 employees work with us in an innovative and inclusive environment supported by the latest technologies in the retail sector. For our store in Innsbruck, we are looking for a DEPARTMENT MANAGER (M/F/D) 38.5 hours per week · flexible Monday–Saturday Leading here means being close. Reading what’s happening, making decisions, keeping up with the rhythm. It’s where customer satisfaction, product presentation, and operational excellence come together to create a seamless experience. Every touchpoint – from shop floor interactions to stockroom processes – plays a role in shaping how customers feel and how the team performs. In this role, you’ll analyse KPIs, identify opportunities, and implement changes to ensure the customer journey consistently meets high standards. You’ll train and guide the team, model best practices, and inspire a customer-centric culture by living the Energies method every day. You’re at the heart of the store – anticipating what’s coming, reading what’s happening and boosting what works. We’re looking for people who thrive at the intersection of strategy and execution – leaders who can manage teams, optimise workflows, and elevate both operational efficiency and customer experience. You’ll oversee sales, maintain image standards, and propose improvements to store design and layout, while fostering a culture of growth, motivation, and inclusion. Here, you’ll have the space to lead, the tools to innovate, and the support to turn ideas into measurable results. Every store has its own rhythm, offering opportunities to influence processes, mentor talent, and shape experiences that matter. Training, guidance, and career growth are available from day one. This role is more than managing a store. It’s about connecting people, processes, and performance to deliver excellence every day. Where you guide it – that’s up to you. Your benefits • International development opportunities • Monthly gross salary starting from EUR 2,535.00 (starting salary for 38.5 hours/week), with higher pay depending on relevant professional experience • Attractive bonus scheme • Employee discount across all Inditex brands • Free premium access to a digital language learning platform • Corporate benefits with over 600 partner companies • Uniform provided by the company Inditex is committed to equal opportunities. We ensure that all applications are treated fairly, regardless of gender, ethnic origin, gender identity, marital status, sexual orientation, disability, or age. Apply now!